TABLE OF CONTENTS


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12Th Jan 2022

Sensehawk Support


Chapter 1


SenseHawk Solutions

The features of a product or service can say a lot about its valuable benefits however, your end goal is always to solve a problem or meet a need with the product or service in hand. Let’s have a look at all that’s in it for:


A. Asset Manager

Digitalize & organize asset data and processes

Your asset generates a huge amount of data across the lifecycle - SCADA data, terrain maps, design documents, contracts, component information like serial numbers, warranty documents, site activity-related data, and more. Capturing, organizing, and storing this data to facilitate quick retrieval and advanced analytics is a challenge. SenseHawk tackles this challenge using a combination of drone data analytics and workflow applications Terra, Work, Files, and Senshawk App to capture and organize data around a Digital Twin of your solar asset. This mode of data collection and organization enables the creation of a solar plant's machine learning-based comprehensive performance models. The result - is considerable improvements in productivity and improvement in asset returns.


B. O&M Manager

Increase generation and manage plant health

A solar plant has many discrete components - panels, combiner boxes, and inverters that should ideally be monitored periodically for performance and health using thermography. But conducting thermography of so many discrete components, analyzing the data, acting on it effectively, and storing it to capture trends over time requires specialized software. SenseHawk applications Therm, Work, and Sensehawk App effectively address this problem for you. Our solutions enable you to:

● Process large number of thermal images easily

● Detect and classify hotspots automatically with AI algorithms

● Visualize hotspots on maps of the plant with overlaid string and table numbers

● Use App for investigation and for taking corrective actions on site

● Create work orders instantaneously from the field using Tasks 

● Collaborate with multiple stakeholders seamlessly

● Analyze trends over time automatically


C. Land Developer & PV Engineer

Streamline land development

Sourcing, evaluating, and managing land parcels for solar projects is a cumbersome task. SenseHawk applications Terra, Files, and Sensehawk App help ease the burden. Our solutions enable you to:

● Manage all sites through an easy-to-use cloud-based GIS-enabled interface

● Visualize sites in low resolution (Google Maps) or high resolution (Drone Data)

● Measure site contours, levels, grading requirements, and hydrology characteristics

● Detect unique terrain features using AI-based analytics

● Capture land documents and other sites related information tagged to site features

using Files

● Use App to view a site on a mobile device, add comments, capture additional pictures &

features of the site while walking on your site

● Share site information seamlessly with design teams, contractors, and lenders through a

web-based login


D. Project Manager

Manage construction more effectively

As a construction manager, keeping track of progress and construction quality across a large solar site spanning hundreds of hectares is daunting. SenseHawk applications Terra, Files, Work, and Sensehawk App makes it easier by leveraging Artificial Intelligence and Drone technology to provide unprecedented visibility to your construction site and enable you to

manage construction effectively through an easy-to-use web interface. Our solutions enable you to:

● Visualize site status clearly with high-resolution orthomosaic maps

● Detect important features automatically with AI algorithms

● Measure quantities, alignment, levels, and dimensions with high accuracy

● Access critical documents on-site and off-site easily and intuitively using Files

● Use App to view the sitemap on a mobile device, access documents in the field, fill out

checklists and punch lists, and much more

● Create work orders from the field using Tasks

● Collaborate with multiple stakeholders working on the site with a single version of the truth

● Generate as-built vs. design comparison as a record of reference for contracts as well as

insurance


E. Lender & Insurance Provider

Conduct quick diligence on solar assets

Conducting diligence of solar assets can be daunting - drones can deliver high-quality physical asset diligence with a short turnaround time. SenseHawk applications Terra, Therm, Work, and Sensehawk App help ensure rapid on and off-site diligence, combined with analytics and reporting. Our solutions enable you to:

● Get accurate as-built and current state of the plant with a high-resolution visual scan

● Accurately confirm DC capacity with ML-based image analytics

● Conduct thermal scans and analytics to detect PID and other panel health issues

● Assess post-construction contours and related drainage/hydrology characteristics

Login Information

To log in, you need the URL and your user credentials.

  • Enter your ID and password to log in.

The landing page will display all your assets.


SenseHawk Mobile App

The mobile app can be downloaded with the below QR code. Alternatively, click on this link for android devices, or this link for iOS devices, to download the app.

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MOBILE APP QR CODE


Introduction To SenseHawk Work

SenseHawk Work is a one-of-a-kind map-based productivity and task management tool. It allows users to create tasks, attach files, and fill out forms associated with elements on the site map. Using the digital twin of the solar plant present on the SenseHawk platform, users can create complex workflows involving actual components of the solar power plant. Some of the tools and their use cases are shown below:

Task Management

SenseHawk Work allows you to create tasks directly on the map and associate them with components on the digital twin of the solar power plant. For instance, EPC teams performing multipoint QC checks can create complex checklists and attach them to individual components on the solar farm.

FIGURE 1: TRACKER QC OPERATIONS CAN BE SET UP DIRECTLY ON THE DIGITAL TWIN OF THE SOLAR POWER PLANT

USING TASKS ASSIGNED TO INDIVIDUAL TRACKER ROWS


FIGURE 2: QC TASKS LISTS CAN BE ASSIGNED TO ONE OR MORE TEAMS ON THE FIELD. CHECKLISTS, ONCE COMPLETED, CAN BE EXPORTED TO EXCEL, ELIMINATING THE NEED FOR PAPER FORMS


Users on the field can also create ad hoc tasks while walking around the site. For example, a user may notice a broken module on the site, take a photograph using a mobile phone, and create a task alerting the supervisor of the defect, which can also be viewed on the desktop application.

FIGURE 3: USERS CAN TAKE PHOTOGRAPHS OF DAMAGE ON THE SITE AND CREATE TASKS ON THE MOBILE APPLICATION FOR THE SUPERVISOR TO FOLLOW UP ON BACK AT HQ


Task information can be analyzed on SenseHawk Work's reporting dashboards or easily exported into Excel for further analysis. This is particularly useful in the case of punch lists and QC activities, where a large number of tasks need to be tracked.

FIGURE 4: MONITOR COMPLETION STATUS OF TASKS, ANALYSE PRODUCTIVITY, AND MORE ON THE SENSEHAWK WORK DASHBOARD


FIGURE 5: EXPORT TASKS, ALONG WITH CHECKLIST DATA, ATTACHMENTS, AND OTHER INFORMATION TO EXCEL


Chapter 2



SenseHawk Work User Guide

1. Log in to app.sensehawk.com using your credentials


Creating Tasks on Maps

1. On the organization Home page, click on the desired asset


2. With the digital twin, users can assign tasks and checklists anywhere on the map. When the digital map or the terrain view of the site opens, click on 'Create Task' and then click anywhere on the map.


3. In the Task dialog box, enter the task name, preferably denoting the issue raised to address or with keywords that capture the essence of the issue statement.


4. Choose a category from the drop-down and click 'Create', and your task will be successfully raised.


Adding details to a raised task

1. Clicking on 'Create' will open a maximized/detailed task view.

2. Add tag(s) to the task to classify it under a particular category. Keeping track of all the tasks with the same tag enables seamless workflow management by monitoring a defined sequence of issues under a single roof.


Note: To add more tags, type in the tag name and hit enter.

3. Fill up each of the enlisted options in the task to make it functional:


Assignee

You can choose to assign specific task rights to members of your organization.


Note: The assignee can be a single user, multiple users, or a team.

Priority

You can prioritize as critical, high, medium, or low. Priorities can provide actionable operational insights to problem-solving. A task's priority can be changed at any time.

Description

Add a description of the entire task.

Attachments

Attach files from the local device or cloud services like Google Drive/ Dropbox.

Activity

View the entire log of activities or actions performed on the task.

Checklists

Detailed checklists can be attached to tasks, allowing complex tasks to be easily broken down and managed on the field. A task allows indefinite nesting or multiple checklists to be incorporated.

  • To create a checklist within a task, click on 'New Checklist' and add any number of checklist items.

  • Each item within a checklist can have an assignee. Small tasks can slip through the cracks often when the project is big and involves many people working remotely. Assigning an individual to each item keeps them liable and prevents any one person from being overwhelmed. This also increases self-accountability by increasing visibility for who is doing what and when.

  • For more options - to rename, add sub-item, add notes, attach files, or delete the item entirely - click on the ellipses within an item in the checklist.

  • Once the checklist is ready, click on the ellipses for options. You can save the checklist as a template and load it directly in tasks that are raised later.

Schedule

Every project requires some tasks to be performed repeatedly at equal or unequal time intervals. The one-click automatic scheduling feature helps create a periodic activity schedule.

  • Within a task, click on 'Set Schedule'.

  • Select the dates you want the maintenance activities to repeat (week, month, or year). For instance, if an action is to be performed on the 3rd, 14th, and 24th of every month, choose 'Monthly' from the frequency drop-down and select the dates.

  • Check the 'Repeat Forever' radio button for any activity with no end-of-life date. 

  • Click on 'Save', and your activity will be scheduled.

Conversations/Comments

Once a task has been raised, the assignee's job is to resolve the issue or complete the task. If the assignee needs to gather more information from the requester, they can add comments. These can be read by anyone who has access to the task.

  • Scroll down to the comments section.

  • To start a 'Conversation', type in your remarks. Use the '@' symbol to tag anyone within the organization for a direct conversation. The tagged individual will be notified about your comment via email.

  • Rich text formatting is enabled for the task comments. This means you can attach images and add links and emojis to your comments.

  • To send/enter the comment, click on the send icon on the bottom right corner of the comment box.

  • Once the comment is added, the task assignee, the composer, and any member tagged in the comments will be notified via email (unless the notification trigger is disabled).
  • If anyone responds to the email notification or comments on the task, their responses are added as a comment to the task.

Templates

Tasks also can be saved and loaded from templates to serve as a module for future tasks. An entire new task can be created from these templates.

  • Click on the settings/gear icon on the top-right corner of the task.

  • Select 'Save as Template'. The following window pops open:

  • You can select the sharability depending on whether or not you want the template to be visible to others. You can further choose to have every item of the task included in the template or select the specific features you want to retain for use in a similar kind of task in the future.

Creating Tasks With Template

You can create tasks easily using templates using the following steps:

  • Click anywhere on the map and select 'Create Task' from the vertical menu on the left side of the map.

  • Enter the task name, choose a category from the drop-down, and click 'Create using task template'.

  • Select the template and click on 'Create'.

Load Templates

Alternatively, if the task has already been created and you would like to load the task's details as per a task template:

  • Open the task and select 'Load from Template'. The following window is open:

  • You can choose to include the entire template in the new task or select the specific features you want to retain for the present task.

Additional Features

  • Clicking on the star icon beside the task name will flag the task or mark it as a 'favorite' and help filter such tasks in your report.

  • The current status of a task can be modified to 'Pending', 'In-progress', 'Resolved', 'Closed', or 'Rejected' by clicking on the status drop-down button. 

  • Clicking on the 'Watch' button on the top-right corner and adding a member or team allows them to monitor every activity performed against the task in real-time.

Bulk Creation of Tasks

In addition to templates, the tasks application supports the bulk creation of tasks based on the vector attribute. This is particularly useful when doing component QC (either 100% or sampled) and allows site managers or technicians to effortlessly and quickly raise numerous tasks. To create tasks:

  • Go to the map view of the asset and click on the Feature filters icon.

  • Select the Property type and the Values depending on where the issues exist. Click on 'Apply'.

  • As the vectors on the map become visible, select all the vectors by holding the shift key on your keyboard and drag and select all, hover over all the vectors to select all, and click on 'Create task'. 

  • To create bulk tasks, enter Task Name, choose a Category and click on the check box 'Create using task template'.

  • The tasks are created for the selected vectors on the map.
Note: Selection of vectors can also be done by holding the 'Shift Key' + Selecting the individual vectors on map or by holding the 'Shift Key' + dragging the pointer and selecting the vectors.


Tasks Dashboard

The task application dashboard provides an at-a-glance summary of all the tasks raised. You can conveniently view tasks raised, perform actions, and use advanced sorting or filtering to shortlist tasks based on your authorization. The tasks application also gives you the Kanban view and the calendar view to perform actions.


How to access tasks application?


1. On the organization 'Home' page, click on Tasks in the left-hand column.


2. The application opens up with the list of all tasks raised so far. The task list can be sorted by clicking on items like 'Category', 'Priority', 'Due Date', 'Assignee', or 'Status'.

 

3. You can click on 'Filter' and enter your filters to create shortlists.


4. Other quick task filters include Assets, Assigned to me (the user logged in or accessing the tasks application).


5. The task application also provides different views based on status or due date.

  • The Kanban View: Use the Kanban view to reduce work-in-progress and maximize efficiency. Easily monitor the status of the task and to change the status, drag it and move it to the desired status to change the status of the task.


  • The Calendar View: Use the calendar view to choose your layout and specify how much of your Calendar data you see at once. You can choose between 'Day', 'Week', and 'Month'. Click and drag a task in this view to easily change the task's due date.


6. View all the available templates in the 'Templates' section. Click on the template to edit the details.


7. Similarly, click on 'Checklist' to view and edit the checklist templates.


8. To view asset-specific tasks, click on an asset on the Home page and go to Tasks in the left-margin menu. This will filter out all the tasks specific to the selected asset.